Full-Time Medical Receptionist/Assistant to Orthopedic Surgeon/Surgical Coordinator
Job Description
Medical Receptionist/Assistant to Orthopedic Surgeon/Surgical Coordinator
Job Summary
Appendix A
Medical Receptionist/Assistant to Orthopedic Surgeon/Surgical Coordinator: The primary responsibility will be for a Medical Receptionist for Athlete’s Care Sports Medicine Centres.
Duties to include, but not limited:
-Performing daily, weekly, bi-weekly, and monthly tasks, including but not limited to:
-Front office relief for Lunch/ Breaks/Absences/ Saturdays
-Oversee the Sports Medicine Doctors & Orthopaedic Surgery Schedule -Schedule Surgical Bookings at Hospital as per Dr’s preferences -Liase with hospital to coordinate surgical scheduling and ensure no time is lost and all OR time is filled.
-Perform confirmation calls for physician appointments and Surgeries. -Calling & Booking in fracture clinic patients for other services ie: physio/chiro/RMT
-Arranging incoming referrals, and organizing MD fax folder
-Booking appointments in EMR -Physician dictations: reformat, Ensuring transcriptions are done & faxed out to referring physician
-Empty Physician’s outbox weekly -Call backs tabs, referrals to send, waiting for appt, and outgoing mail tabs in EMR -WSIB billing, Extended health care billing, MVA
– Updating AC-In Clinic Binder accordingly with AC Policies & Procedures
– Daily payment & adjustment reports submission to Financial Controller
-Clinic Productivity Report checks and daily uploads
-Update payroll daily
-Doctor’s payroll, & month end invoices
-BLUM billing, Extended health care billing, WSIB & BLUM remittance
-Monitor & pay out extended health care claims daily Sunlife & GWL
-Assist physiotherapists with MVA forms and ensure it is billed in EMR
-Revise P&A
-Refunds & adjustments
-Overseeing and ensuring overall cleanliness and tidiness of clinic
Responsibilities and Duties
Duties and Responsibilities:
- Incoming and outgoing fax handling
- Incoming and Outgoing Referrals daily
- Confirmation Calls/E-mails
- Completing Callbacks on a daily basis
- Responding to online Appointment Requests in a timely manner
- Responding to Open Care appointment requests in a timely manner
- Completing Photocopy of Medical Notes requests
- Scanning of appropriate reports, charts and other documents into file import daily
- Booking patient appointments, taking payment, and handling various patient, physician, and practitioner inquiries
- Daily cleaning and tidying of the clinic treatment areas, staff areas, and washrooms
- Assisting Physician’s and therapist staff throughout their schedules clinics
- Direct bill private Insurance at time of patient’s appointment
- Ensuring MD Inventory cabinets and Physiotherapy cart checklists are completed
- Creating and completing FOTO (Focus on Therapeutic Outcomes) Surveys
- Completing specific clinic checklist
- Assisting Office Manager with day-to-day duties
- Follow up on paperwork/payments for WSIB, Motor Vehicle Accidents, and Blue Cross (Military)
- Comply to Employee Handbook
Job Type: Full-time
Medical Receptionist/Assistant to Orthopedic Surgeon/Surgical Coordinator
How to Apply
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